Terms of Use

Please read these Terms carefully. By accessing or using the Movacars website, mobile applications, dispatch software, partner and driver portals, application programming interfaces, or any related technology services (collectively, the "Platform"), you agree to be bound by these Terms. If you do not agree, you must not access or use the Platform.

1. Who These Terms Apply To

These Terms apply to every person and entity that accesses the Platform — including visitors, business customers, vehicle owners, drivers, delivery partners, fleet operators, and any other participant category Movacars may introduce. Separate executed agreements (the Public Platform Services Agreement, Driver Services Agreement, Fleet Vehicle Participation Agreement, Vehicle Intake Agreement, and Master Vehicle Lease Agreement) govern the commercial relationship between Movacars and specific participant categories. Where those executed agreements conflict with these Terms, the executed agreements control.

2. Eligibility

To use the Platform you must (a) be at least eighteen (18) years of age — drivers must be at least twenty-one (21); (b) have full legal capacity to enter into binding contracts; (c) provide accurate, current, and complete information; (d) not be barred from receiving the services under U.S. law; (e) not appear on any U.S. government list of prohibited or restricted persons, including the OFAC Specially Designated Nationals list; and (f) comply with all applicable federal, state, and local laws.

3. The Services Movacars Provides

Movacars Distribution Inc. operates a technology-enabled last-mile delivery platform. Movacars dispatches Delivery Requests routed through the Platform to qualified independent contractor drivers and to participating vehicles within its Florida intrastate operating scope. Movacars does not employ drivers. Movacars does not own the vehicles operated on the Platform. Vehicle owners retain title and responsibility for their vehicles at all times.

4. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at legal@movacars.com of any unauthorized use.

5. Acceptable Use

Your use of the Platform is also governed by our Acceptable Use Policy. Prohibited conduct includes, without limitation: scraping, reverse engineering, interfering with the Platform's operation, transmitting malware, harvesting data from other users, submitting fraudulent Delivery Requests, attempting to circumvent safety or compliance controls, and any unlawful use.

6. Fees and Payment

Fees applicable to your use of the Platform are described in your executed participant agreement or in the rate schedule provided at the time you request a service. Movacars may update fees from time to time on the notice required by your executed agreement and applicable law. Disputes about specific charges must be raised within thirty (30) days of the relevant statement.

7. Intellectual Property

The Platform — including all software, content, trademarks, logos, designs, and underlying technology — is owned by Movacars Distribution Inc. or its licensors and is protected by U.S. and international intellectual-property laws. Movacars grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for the purposes contemplated by your participant agreement. All other rights are reserved.

8. User Submissions

If you submit feedback, suggestions, or other content to Movacars, you grant Movacars a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, and distribute that content for any lawful purpose. Do not submit information that is confidential or that you do not have the right to share.

9. Privacy

Movacars's collection and use of personal information is described in our Privacy Notice, which is incorporated into these Terms by reference. By using the Platform you consent to that collection and use.

10. Disclaimers

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, MOVACARS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. MOVACARS DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOVACARS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOST DATA, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM. MOVACARS'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO MOVACARS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED.

12. Indemnification

You agree to indemnify and hold Movacars and its officers, directors, employees, and agents harmless from claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, your misuse of the Platform, or your violation of any law or third-party right.

13. Arbitration; Class-Action Waiver

Any dispute arising out of or relating to these Terms or your use of the Platform will be resolved by individual, binding arbitration administered by a recognized arbitration provider in accordance with its consumer rules, seated in Orange County, Florida, applying the Federal Arbitration Act. You waive any right to participate in a class, collective, or representative action, and you waive any right to a jury trial. You may opt out of arbitration by sending written notice to legal@movacars.com within thirty (30) days of first accepting these Terms. Either party may seek emergency injunctive relief or relief in small-claims court for claims within that court's jurisdiction.

14. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles, and by applicable U.S. federal law. The exclusive venue for any action not subject to arbitration is the state or federal courts located in Orange County, Florida.

15. Termination

Movacars may suspend or terminate your access to the Platform at any time, with or without cause, with or without notice. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and arbitration — survive.

16. Changes to These Terms

Movacars may update these Terms from time to time. We will post the updated Terms with a revised Effective Date. Material changes will be communicated by reasonable means. Your continued use of the Platform after the Effective Date constitutes acceptance.

17. Contact

Movacars Distribution Inc.
Heritage Park, 941 West Morse Boulevard, Suite 100, Winter Park, FL 32789
legal@movacars.com · (407) 714-3081